Licensed Health Insurance Telesales Agent Posted Aug 09
BroadPath Healthcare Solutions , Tucson, AZ
Licensed Health Insurance Telesales Agents are responsible for responding to inbound calls from individuals interested in purchasing health plans and making outbound calls to individuals who have requested additional information or follow up.

Basic Qualifications:

Minimum of one year of recent experience as a health insurance Telesales Agent

Active resident license in home state

Demonstrated ability to listen skillfully, collect relevant information, determine needs, and consult with caller to recommend appropriate product to fit their needs

Comfortable with "soft sell" techniques

Must have strong technical skills (Microsoft Windows, keyboarding skills, strong systems aptitude, etc.)

Strong computer and telephone multitasking skills including: the ability to effectively search for and type information on the computer, navigate through multiple windows and screens quickly, and inputting information accurately while keeping pace with the call

Requires excellent verbal and written communication skills

Ability to remain focused and productive each day though tasks may be repetitive Responsibilities:

​Use active listening skills to complete a thorough needs analysis with each caller and determine the most appropriate plan

Present and explain plans using a consultative approach based on the member's needs and goals

Explain company sales, medical underwriting, and enrollment process to set realistic member expectations

Agents are expected to meet established performance goals in the areas of sales, call quality, customer satisfaction, first call resolution, adherence, and attendance

About the Company

BroadPath provides specialized business, compliance, and technology services to healthcare payers and providers in commercial and government sectors.

We focus solely on healthcare, so our team understands our clients' issues in a way few others can. And since we work with the country's top healthcare organizations, we have unique insight into the industry's best practices and of the dynamics and regulations affecting operations and outcomes.

Employment Type: Permanent

Click here to apply - Please mention that you saw the job on Bronze Magazine